Supported sheltered houses

Each resident is accommodated privately in spacious ensuite rooms which they are encouraged to furnish with their own possessions.  Lunch and high tea is served in the dining room whereas breakfast is personally provided and taken in their own room.  The resident housekeeper ensures that high standards of food, comfort and cleanliness are maintained at all times and she is supplemented by a relief housekeeper and other staff.

A typical supported sheltered house offers:

  • A House Manager
  • Private rooms for residents, usually with an en suite toilet and shower or bath facilities
  • Two cooked meals a day
  • Specialist facilities such as assisted baths (with handles or walk in baths) and lifts
  • A call-alarm system
  • Facilities for residents to make light refreshments
  • A support network from local volunteers

We aim to provide a supportive environment.  If you need help with your cleaning, laundry or personal care you can arrange this privately.  If you need help to find a Care Agency you can ask your House Manager to help you.  Our houses have domestic help available but you can make arrangements with private providers or a visiting home help.  We regularly update our aids and adaptations to make life easier for the more frail residents.  Our main office can help you to claim benefits or pension credits or any other information you may need.

Living in an Elm Trees House

As will be seen from the following pages, our houses are conveniently located to enable residents to continue to take an active interest in local affairs and shopping – a real home from home rather than an institutional lifestyle.  Potential residents are, when possible, invited to stay for a short period before making a firm commitment so as to enable them to meet fellow guests.

Although calendar monthly charges vary from house to house to reflect the actual accommodation available, they do include all utilities, food and beverage and housekeeping of the communal areas.  Should a potential resident wish to be considered for financial assistance such as Housing Benefit our Group Manager will be pleased to discuss this in the first instance.

Elm Trees' guiding principles are:

  • Older people have an important role to play among their families, friends and in their community.
  • Overcoming loneliness and insecurity can make all the difference to an older person’s wellbeing and quality of life.
  • Local people have an essential part to play in helping older people in their community.

We are committed to providing the highest standards of housing, care and support for older people.

We welcome any comments or feedback you have which will help us improve our services for residents.

We practice equal opportunities and are open to everyone, whatever their race, sex, sexuality, religious belief or ethnic origin.

We welcome applications for housing from people with disabilities.

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